Privacy & Trust

Privacy Policy

“Can4Cause”

1. Introduction:

This Privacy Policy explains how Can for Cause collects, uses, stores, and protects user information when you use our platform. By using the application, you agree to the practices described in this policy.

2. Information We Collect:

We collect the following types of information:

2.1 Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Home Address
  • Profile Image
  • Selected User Role (Donor / Volunteer / Admin)

2.2 Location Data:

  • Real-time GPS location (during active use)
  • Pickup and delivery locations
  • Route and navigation data

2.3 Biometric Data:

  • Face recognition data (used only for identity verification)
  • Verification images captured during pickup process

2.4 Usage Data:

  • Login activity
  • Task history
  • App interactions
  • System performance logs

3. How We Use Your Information:

We use collected data to:

  • Create and manage user accounts
  • Assign and manage pickup tasks
  • Match donors with nearby volunteers
  • Enable real-time tracking and navigation
  • Verify user identity and prevent fraud
  • Generate analytics and reports
  • Improve system performance and user experience

4. Legal Basis for Processing (GDPR Compliance):

We process personal data based on:

  • User consent
  • Service necessity (to perform platform functions)
  • Legal obligations
  • Legitimate interest (security and fraud prevention)

5. Data Sharing and Disclosure:

We do not sell personal data. However, data may be shared with:

  • Assigned volunteers (for pickup purposes)
  • System administrators (for management and monitoring)
  • Trusted cloud service providers (for storage and processing)

Data is shared only when necessary for platform operation.

6. Data Storage and Security:

We implement strong security measures including:

  • End-to-end encryption (AES-256)
  • Secure authentication (JWT-based system)
  • Encrypted database storage
  • Access control (Role-Based Access Control)
  • Regular security monitoring and updates

7. Face Recognition Data:

  • Used strictly for identity verification purposes only
  • Not shared with third parties
  • Stored securely in encrypted format
  • Users may request deletion (subject to legal/system requirements)

8. Location Data Usage:

  • Location is used only during active tasks
  • Helps in donor-volunteer matching and navigation
  • Users can disable location access, but core features may be limited

9. Data Retention:

  • Data is retained only as long as necessary for platform operations
  • Inactive accounts may have data deleted after a defined period
  • Some data may be retained for legal or security compliance

10. User Rights:

Users have the right to:

  • Access their personal data
  • Request correction of incorrect data
  • Request deletion of their account and data
  • Withdraw consent at any time
  • Request data portability (where applicable)

11. Cookies and Tracking:

  • The platform may use cookies or similar technologies
  • Used for authentication, performance, and analytics
  • Users can manage cookie settings through device/browser settings

12. Children’s Privacy:

  • The platform is not accessible without guardian consent for children
  • We do not knowingly collect data from children without permission

13. Third-Party Services:

We may use third-party services such as:

  • Google Maps API
  • Cloud hosting providers (AWS / Firebase / GCP)

These providers follow their own privacy policies.

14. Data Breach Notification:

In case of a security breach:

  • Affected users will be notified
  • Immediate security measures will be taken
  • Regulatory authorities may be informed if required

15. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Users will be informed of major changes through the application or email.

16. Contact Us:

For privacy-related concerns, contact:

Email: albin@can4cause.com